Privacy Policy

1. Overview

This Privacy Policy explains how Hall Of Fame Hub ("we," "us," "our") collects, uses, discloses, and safeguards your information when you visit our website or use our dashboard and services. By using the Platform, you consent to the practices described in this policy.

2. Information We Collect

We collect information you provide directly, as well as information generated automatically as you use the Platform:

• Account information — name, email address, password (hashed), and profile photo
• Request & booking details — service requests, celebrity selections, event information you submit
• Payment proof — screenshots and references you upload to confirm a transaction
• Support communications — messages sent through our ticketing or contact forms
• Technical data — IP address, browser type, device information, and session activity logs

3. How We Use Information

We use the information we collect to:

• Create and manage your account
• Process, review, and fulfill your service requests
• Verify submitted payments and prevent fraud
• Respond to support tickets and contact inquiries
• Send notifications related to your account or requests
• Improve, secure, and maintain the Platform
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share information with managers or staff assigned to handle your request, service providers who help us operate the Platform (such as hosting or email delivery), and authorities when required by law or to protect the rights, property, or safety of our users and the Platform.

5. Payment Information

Payments on this Platform are processed manually and verified by our team using the proof you submit. We do not store full payment credentials such as wallet private keys or card numbers. Any uploaded payment screenshots are retained only as long as needed for verification and audit purposes.

6. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the Platform is used. For full details, see our Cookie Policy.

7. Data Security

We implement industry-standard safeguards, including encrypted password storage (bcrypt), CSRF protection, secure session handling, and prepared SQL statements to prevent injection attacks. While we work hard to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below.

10. Children's Privacy

The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will post the revised policy on this page with an updated "Last updated" date. Significant changes may also be communicated via email or in-app notification.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at "support@halloffamehub.com" or through our contact page.